Frequently Asked Questions | Koomi Supply Chain

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Frequently Asked Questions

What is Koomi Supply Chain and how does it work?

Koomi Supply Chain is a comprehensive supply chain management platform designed to help businesses streamline their operations, from procurement to distribution. With [Your Platform Name], you can:

Set up and customize your supply chain processes
Manage inventory, suppliers, and orders
Monitor and analyze your supply chain performance
Integrate with various sales channels and logistics partners

How much does Koomi Supply Chain cost?

You can start with a free trial to explore Koomi Supply Chain's features. After the trial period, choose a pricing plan that best fits your business needs.

What is the duration of your contracts?

Most of our plans are billed on a month-to-month basis, though we also offer annual subscriptions for added flexibility. Customized terms are available for enterprise-level solutions.

Can I cancel my account at any time?

Yes, you can cancel your account at any time. If you’re on an annual plan, you can cancel at the end of your current billing cycle.

Can I change my plan later on?

You can upgrade or downgrade your plan at any time. Changes will take effect at the start of the next billing period. If you upgrade, you'll only pay the difference for the remainder of your current billing cycle.

Do you offer any discounts?

We offer discounts for annual subscriptions and for higher-volume plans. Contact our sales team for more details on available discounts and promotions.

In which countries can I use Koomi Supply Chain?

Koomi Supply Chain is available in multiple countries around the world. Check our website for a complete list of supported countries.

Is Koomi Supply Chain compliant with data protection regulations?

Yes, Koomi Supply Chain is committed to ensuring the security and privacy of your data, adhering to international data protection standards.

Are there transaction fees?

Transaction fees may apply based on your chosen payment processor and plan. Check our pricing page for details on any applicable fees.

What payment methods are supported?

We support a range of payment methods, including major credit cards, ACH transfers, and PayPal. Contact us if you need a specific payment option.

Are there any additional fees for credit card payments?

Fees for credit card payments vary depending on your plan. Consult our pricing page for specific details related to credit card processing fees.

Is there a setup fee?

No, there are no setup fees for any of our plans.

How do I migrate my data to Koomi Supply Chain?

If you're moving from another system, you can use our data migration tools or work with our support team to transfer your existing data, including inventory, orders, and supplier information.

Can I use my own domain name with Koomi Supply Chain?

Yes, you can use a custom domain name with Koomi Supply Chain. We also provide a default domain for your convenience. Contact us for best quote.

Do I get web hosting with Koomi Supply Chain?

Yes, secure and reliable web hosting is included with all our plans.

What are your bandwidth fees?

There are no bandwidth fees. All plans include unlimited bandwidth at no extra cost.

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